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Pay your Council Tax

Direct debit

The easiest way to pay is by direct debit. 

Already have an online account?

If you have already activated your online Council Tax account, you can set up a direct debit online.

Go to My account

Once it is set up, payments are taken automatically from your bank account. This is the cheapest collection method and helps to reduce the cost of administering the council tax. There is no need to renew your direct debit instruction each year after it has been set up. 

If the amounts to be paid or the payment dates change, we will notify you 10 working days in advance of your account being debited or as otherwise agreed.

Set up an online account to pay Council Tax by direct debit

To set up your online account, you need to register your email address and request a PIN activation code which will be sent to you in the post within 48 hours. Once you have activated your account by PIN, you can then set up your direct debit and also amend your bank details online.

Set up an online account and pay your Council Tax by direct debit

You will need your eight digit reference number. This is on the top right corner of your bill.

Bill Tiny 8

You have a choice of four payment dates: 1st, 10th, 15th and 26th of the month. You can also pay over 10 or 12 months.

Cancelling a direct debit

To cancel your direct debit, please use the contact details above or use our online form and  select council tax under Nature of enquiry.

Contact us - online form

Please ensure you quote your account reference or address so your request can be dealt with as quickly as possible.

Other ways to set up a direct debit

Download a direct debit instruction

Other ways to pay your Council Tax bill:

Debit card

Pay your bill online 

Pay by calling Allpay on 08445 578321.
(Please note that calls are charged at 7p per minute plus your phone company's access charge if applicable, this may vary depending on provider)

You will need the 19 digit number found under the barcode on the front of your bill.

Bill Tiny

By credit card

You can pay by credit card. There is a 1.6% surcharge. 

Pay your bill online 

Pay by calling 01432 260360.  

You will need your eight digit reference number. This is on the top right corner of your bill.

Bill Tiny 8

At the Post Office

You can pay at any Post Office free of charge. Find your nearest Post Office.

Please take your bill with you, so that the Post Office can scan the barcode.

Pay with PayPoint

You can pay free of charge anywhere that you see the PayPoint sign. Please take your bill with you, so that they can scan the barcode.

By Allpay Payment App

You can pay your bill by the Allpay Payment App on your Apple, Windows or Android smartphone. The App securely stores payment reference numbers, bank details and payment amounts. You can download the App from Apple App StoreWindows Phone Store or Google Play or scan one of the following QR codes:

Android QR code

Allpay app android QR code

Apple QR code

Allpay app Apple QR code

By cheque

You can pay your bill by sending a cheque to Council Tax Section, Revenue and Benefits, Plough Lane, Hereford HR4 0LE. Please ensure your Council Tax reference number is written on the back of the cheque.

By BACS or faster payment

If you wish to pay by BACS or faster payment from your bank you can do so. Please use the bank account details below ensuring you quote your 8-digit account reference number on all payments made to ensure they are allocated against your account. 

  • Sort Code:          53-50-41
  • Account No:       55059805

Paying over 10 instalments

When we issue an annual bill to you in March, you can pay your council tax in ten monthly instalments over the financial year, which runs from 1 April to 31 March. Instalments are due on the 10 of each month, unless you pay by direct debit where a choice of payment dates is offered (see above) or if you pay over 12 instalments (see below).

If you move house, the number of instalments on your new bill will reflect the full months left in the financial year less one.

If you pay late, we will remind you about your bill. If you repeatedly fail to pay on time, we may stop your right to pay by instalments.

Paying over 12 instalments

You can opt to pay your council tax over 12 months from April to March. Payments will be due on 15th or 26th of the month unless you elect to pay by direct debit in which case you can elect to pay on 1st, 10th, 15th or 26th of the month.

Please apply in writing to Council Tax Department, Herefordshire Council, Plough Lane, Hereford HR4 0LE or by email to

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