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Terms and conditions

Using our website

This website is maintained for your personal use and viewing. Access and use by you of this site constitutes acceptance by you of our terms and conditions that take effect from the date of first use.

Intellectual property

The names, images and logos identifying this website are proprietary marks of Herefordshire Council. Copying of our logos and/or any other third party logos accessed via this website or the sub-sites of herefordshire.gov.uk domain is not permitted without prior approval from the relevant copyright owner.

Requests for permission to use the Herefordshire Council website logo should be directed to the web and communications team. Telephone 01432 260000 or email editor@herefordshire.gov.uk. Tell us how and why you wish to use our logo(s). Please include your contact details: name, address, telephone number, fax number and email.

Hyperlinking to us

You do not have to ask permission to link directly to pages hosted on this site. We do not object to you linking directly to the information that is hosted on our site. We will assert our Moral Right if the links can be interpreted as derogatory.

However, we do not permit our pages to be loaded into frames on your site. These website pages and our sub-site pages must load into the user's entire window.

Hyperlinking by us

It is our policy to obtain permission to link to other websites where appropriate. We are not responsible for the content or reliability of the linked websites and linking does not necessarily mean that we endorse the views expressed within them. Listing should not be taken as endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over the availability of linked pages.

Virus protection awareness

We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.

Online communities and social media

We want our social media spaces to be useful, friendly and welcoming. To help us manage our spaces we ask everyone to abide by some simple rules. To begin with we have based our rules on those used by Coventry City Council.

If you have suggestions about ways they could be improved please let us know on our Facebook page, on Twitter or via email to communications@herefordshire.gov.uk 

Rules for council communities

In communities controlled by the council we expect everyone to follow the following rules:

  • Be civil, tasteful and relevant
  • Do not post messages that are unlawful, libellous, harassing, defamatory, abusive, threatening, harmful, obscene, profane, sexually oriented or racially offensive
  • Do not swear
  • Do not post content copied from elsewhere, for which you do not own the copyright
  • Do not post the same message, or very similar messages, more than once (also called "spamming")
  • Do not publicise your, or anyone else's, personal information, such as contact details
  • Do not advertise products or services
  • Do not impersonate someone else

We reserve the right to remove any contributions that breach these rules.

Libel

Please take care not to make libellous statements. In law this means a statement that lowers the reputation of a person or organisation in the eyes of a reasonable person. By publishing such a statement we can both get into serious trouble. We therefore reserve the right to remove any statement that could be deemed to be libellous.

Pre-election publicity rules

In the six week run up to an election - local, general or European - councils have to very careful not to do or say anything that could seen in any way to support any political party or candidate. We will continue to publish important service announcements using social media but may have to remove responses if they are overtly party political.

Other communities

Most online communities have their own rules and guidelines, which we will always follow. We reserve the right to remove any contributions that break the rules or guidelines of the relevant community.